Mercure Koh Chang Hideaway Hotel, Koh Chang
About the Hotel
Mercure Koh Chang Hideaway is a beachfront resort offering modern Thai-style accommodations and a tranquil atmosphere away from city noise. The hotel boasts various leisure options, including pools and a spa, catering to diverse guests such as families and business travelers. Located in Koh Chang, it provides easy access to natural attractions like Mu Ko Chang National Park. Its unique combination of luxury and relaxation makes it an intriguing option for anyone seeking a beach getaway.
Location
Mercure Koh Chang Hideaway is situated approximately 37 miles from Trat, providing a serene getaway surrounded by lush landscaping and beachfront access. The hotel is close to local attractions such as Ko Chang Nursing Home and Tree Top Adventure Park. Guests can explore natural beauty spots like Mu Ko Chang National Park or enjoy nearby beaches, ensuring a well-rounded travel experience.
Rooms
The hotel features 141 individually furnished guestrooms designed to enhance comfort. Rooms include modern amenities such as refrigerators, LCD televisions, and free WiFi. Certain accommodations offer additional space with seating areas, while others provide direct access to outdoor pools. Options range from air-conditioned rooms with garden views to spacious villas with private pools and spa bathtubs.
Eat & Drink
The Bay Restaurant serves both Thai and international cuisine with stunning views of the pool and beach. Open-air dining allows guests to enjoy meals in a beautiful setting. Additionally, the Beach Bar offers oriental dishes and beverages, providing a casual option for refreshments. Guests can relax by the pool while enjoying snacks from the nearby Reef Bar.
Leisure & Business
The resort features a large outdoor pool with waterfalls, perfect for relaxation and family activities. Onsite facilities include a mini club, gym, and spa offering an array of treatments, saunas, and whirlpool services. A business center caters to traveling professionals with computers and meeting rooms available, ensuring a balanced environment for leisure and work.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- Concierge desk
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Private beach
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Diving
- Snorkeling
- Pool tables
- Fishing
Services
- Airport shuttle
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's menu
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Sun terrace
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Open-air bath
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers beautiful rooms with direct access to the pool and the beach, although some rooms had a strong smell of urine, which was overwhelming. The location is in a quiet area of Koh Chang, but the hotel bar played loud music. The dining experience varied in quality, and the prices were mixed.
The hotel rooms looked very similar to the pictures but need refurbishment and upgrading as they appear a bit scuffed up. On the bright side, the bathroom was better, though it was really dirty. The service, although attentive, tends to forget to refill certain daily amenities and can be a bit overwhelming with constant order inquiries. The location, although situated on a beautiful Thai island within a lovely resort, may prove difficult and dangerous to reach, being far from the center and conveniences. The dining experience offers a good mix of Asian and Western food with freshly cooked options and affordable prices. The facilities are well-maintained, but the loud Thai version English music from the hotel bar can be irritating.
I was pleasantly surprised by the swim-up pool in the room, making the stay extra relaxing. The breakfast was delicious and the room was comfortable, although some minor maintenance issues need attention.
The hotel offers spacious and comfortable rooms with a fantastic beach view from the terraces, though the bathroom cleanliness was lacking. The service was lacking in friendliness and efficiency, with forgotten amenities being a common occurrence. The location is ideal for a quiet holiday but far from convenience stores without transportation. The dining experience was pleasant, offering a good mix of Asian and Western cuisine. However, the facilities need some redecorating to maintain their appeal.
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